Support for Customers and Partners
Existing Customers with Billing Questions, or Merchant Account Questions:
Contact us today.
Hours: 9:00am to 6:00pm CST
Toll Free: 1-877-495-2419
Potential Customers with any questions:
Contact us today.
Hours: 9:00am to 6:00pm CST
Toll Free: 1-877-495-2419
Partners' Support both Existing Partners and Potential Partners:
Contact us today.
Hours: 9:00am to 6:00pm CST
Toll Free: 1-877-495-2419
Existing Customers with Technical Issues:
Customers may contact Authorize.Net Customer Support for help with technical questions.
Support Hours: 8:00am to 8:00pm CST (Closed Jan. 1 and Dec. 25)
Toll Free: 877-447-3938
Online Chat: Log into the Merchant Interface and click on Live Help
For help online, browse through one of our many articles below:
"I would like to personally Thank your Channel Manager, Jeremiah, for helping me get my account approved. When I first spoke to him, my site was still under construction, I had just opened my checking account, and still haven't received my business license. He worked with your bank to get my account "pushed through". My site goes live on Monday, and more than anyone else, I have him to Thank!"
~Walter R.
Fast Trading Tips
"I am relatively new to the internet, and was somewhat intimidated by the whole online payments process. Your rep, Mike took me through the process every step of the way. It was actually quite painless. Thank you for helping me accept payments for my online store."
~Mildred S.
Texas Hat House
